Shape the Future of
Digital Health
Control Center Support Officer
for the National Telemedicine Networκ
Location: University General Hospital of Larissa (Mezourlo, Larissa)
At Dextera, we have spent over 15 years disrupting traditional operating models through advanced IT and digital health solutions. As a trusted partner to major Greek and international organizations, we bridge the gap between complex technology and life-enhancing business processes.
Job Description
As a Control & Operational Support Center (ΚΕΛ) Officer in Larissa, you will play a central role in the operational success and support of the National Telemedicine Network (ΕΔιΤ), ensuring seamless communication, system uptime, and operational continuity between healthcare professionals and regional technical teams. Your daily contributions will directly support the delivery and optimization of digital health services across Greece.
What You Will Do (Responsibilities)
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Collaborate directly with medical and administrative staff across various Health Regions to support active ΕΔιΤ workflows.
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Daily resolution of operational issues arising during the operation of the telemedicine systems.
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Work side-by-side with internal engineering teams and external tech providers to identify bugs, refine system performance, and introduce feature enhancements.
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Empower Users: Help organize and facilitate technical onboarding and telemedicine training modules for hospital staff.
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Use of information systems and electronic tools to monitor, record, and manage cases.
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Participation in developing methods to improve services through data analysis.
Required Qualifications
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Basic digital skills and familiarity with computer use (Word, Excel, email).
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Ability to collaborate and communicate to resolve technical issues.
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Communication and organizational skills.
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Excellent knowledge of the English language, spoken and written.
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Ability to communicate and collaborate effectively in a team environment.
Desired (Bonus Points)
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Knowledge of user support or helpdesk procedures.
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Familiarity with basic concepts of network or information system operation (at a basic level).
What We Offer
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Competitive compensation package.
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Participation in innovative projects in the field of telemedicine and data analysis.
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Continuous training and professional development opportunities.
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Dynamic and friendly work environment.
If you are interested in joining our team, we invite you to send us:
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Your CV (in PDF or Word format)
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A short motivation message outlining your areas of interest
(e.g., marketing, IT, project management, telemedicine, R&D)
📩 Please email your application to: hr@dexteraconsulting.com
with the subject line “Career Opportunity – [Your Name]”
We look forward to hearing from you and exploring how we can build the future of digital health together.