The increasing interest and commitment of Public Authorities to perform their duties on the basis of International Standards opens new opportunities for Accountability and Benchmarking.
As citizens become more demanding, policy makers should use new instruments to prove outstanding performance of their Organizations. At the same time, the continuous adoption and use of Information Systems, towards the facilitation of daily transactions with the citizens provide a wealth of data to rely on for accurate and fact-based decision making.
DEXTERA, in cooperation with the Quantitative Methods Laboratory (QmLab) of the University of Aegean developed jointly a Data Model, along with a set of Key Performance Indicators, aiming to quantify and then compare the Performance of Local Governments, based on the guidelines of the most widely adopted Reporting Frameworks, such as the Common Assessment Framework (CAF) or the Global Reporting Initiative™ (GRI). The new Data model includes a complete set of elements, properties and relationships, which would be useful in the development of Sector Specific Data Management Systems.
The project was implemented under the scientific supervision of Prof. Dr. Vasilios Aggelis, and within the framework of a program funded by the Hellenic General Secretariat of Research and Technology (GSRT). The final toolkit includes a set of useful components such as: Literature Review and Comparative Analysis of existing, Reporting Frameworks applied or proposed for adoption by the public administration (indicatively: GRI, Habitat Agenda, Common Assessment Framework), Key Entities Dictionary of public administration, Set of Performance Indicators by policy field and finally, a System of Functions representing the algebra calculating the final scoring and benchmarking.
These elements allow for error – free modeling of new Data Management Systems, such as Reporting Databases, taking into account the actual characteristics of the organization and the operational context of the European Public Administration. The aim of DEXTERA is to develop advanced Business Intelligence solutions which will be able to support executives and administrations in making informed decisions, in a short time, hence contributing to accurate policy planning, execution and monitoring.
The Common Assessment Framework (CAF) is a result of the co-operation among the EU Ministers responsible for Public Administration. A pilot version was presented in May 2000 and revised versions were launched in 2002, 2006 and 2013.
The Global Reporting Initiative™, is the most widely adopted Sustainability Reporting Framework. GRI™ released in 2005 a Sector Supplement for Public Agencies.
The Habitat Agenda is the main political document that came out of the Habitat II conference in Istanbul, Turkey 3 to 14 June 1996. Adopted by 171 countries, at what was called the City Summit it contains over 100 commitments and 600 recommendations on human settlements issues.